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SmartCare "A Proactive Approach"

SmartCare is available from ABSi for JELD-WEN Wood Windows for a nominal charge. SmartCare is an exciting new proactive service offering that includes a timely installation inspection, product fine tuning, and homeowner care.

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Builders who have used it state, "its an extremely good investment and ROI". Smart Care will significantly reduce the time spent on builder call backs and improve homeowner satisfaction. 

Benefits to the Builder

  • Fewer callbacks and less problems with missing parts and screens.
  • Stay on schedule with less lost productivity.
  • Reduce long term liability and cost.
  • Reduction in warranty claims.
  • Immediate positive impact leads to more referrals.

Benefits to the Homeowner

  • Ensures complete customer satisfaction with products purchased.
  • Receive thorough explanation and demonstration of each window and door.
  • Professional fine-tuning of each unit provides total satisfaction
  • Builds long term satisfaction in JELD-WEN Products.
  • Receive complete care, maintenance, and warranty information.
  • Receive complete contact information for long-term warranty care. 

 

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Download SmartCare brochure

Happy Clients & Vendors

Testimonial Scott Gates

"As a manufacture of luxury quality window and door systems, we know that the homeowners that use our products are going to expect excellence on every product we provide them. To help us deliver on that expectation, we choose to partner with dealers to provide provide our products that share our same passion for customer service and quality. Our partner, Associated Building Supply, is one of the very best. To start, their firm is led by some of the best leaders in the industry. Both Chris Cole (President) and Scott Thurber (General Manager) have nearly unmatched experience in the high-end window and door market. Their expertise, as well as their commitment to a "Fairness Doctrine" that guides their business, ensures their customers that ABSi will not only be able to tackle the complex challenges of a custom home design, but also that they will have a fantastic experience with a dealer that is 100% focused on their satisfaction. ABSi has a commitment to business excellence that is best seen through their beautiful showrooms throughout California that allow customers direct access to their multitude of product offerings. Their sales team is unmatched for product knowledge, customer service skills, and attention to detail. Add all this up and you have a powerful combination that will leave homeowners, architects, and builders extremely satisfied. Our team at Western wholeheartedly recommends ABSi to any customer looking for windows and doors for their custom project."

Scott Gates   Vice President & General Manager    Western Window Systems

Your local supplier statewide

Oxnard • Calabasas • Torrance • Costa Mesa • San Diego • Berkeley • Burlingame • Los Gatos • Pacific Grove • Dublin